Cookie Usage Policy at Kennington Flowers

Understanding Cookies on Kennington Flowers

When you shop with Kennington Flowers online, you entrust us to provide a seamless, efficient, and enjoyable experience. To achieve this, our website uses cookies—small files stored on your device—that enhance functionality and personalise your journey with us. This Cookie Policy explains what cookies are, the categories we use, and how you can manage your preferences for a more tailored experience.

What Are Cookies?

Cookies are text files containing small amounts of information that get downloaded to your browser or device when you visit a website. These files are widely used to help websites work more efficiently and provide information to website owners. Cookies allow our website to remember your preferences, such as items in your shopping basket or login details, making your interactions smoother and more relevant to you.

Why We Use Cookies

At Kennington Flowers, we use cookies to improve the shopping experience for our customers. From assisting you in navigating our collections of fresh and beautiful flower arrangements to ensuring a smooth checkout process, cookies play a vital role in delivering a user-friendly service. They help us to remember your choices, understand how our website is used, and show you products and offers that are more likely to interest you.

Categories of Cookies We Use

Kennington Flowers classifies the cookies used on our website into three main categories:

  • Essential Cookies: These cookies are necessary for the website to function properly. They enable core features such as secure log-in, maintaining your shopping basket, and processing payments. Without these cookies, our site cannot provide services you expect as a customer.
  • Analytics Cookies: Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data enables us to improve site functionality, fix problems, and make informed decisions about new features or products. For example, we may use analytics cookies to see which flower bouquets are most viewed or to spot issues in the ordering process.
  • Marketing Cookies: These cookies allow us to deliver more relevant promotions and offers to you, both on our site and across the internet. They may remember that you have visited our website and help us show you advertisements that match your interests, such as seasonal bouquets or special delivery options.

Managing Your Cookie Preferences

You have the right to control and manage your cookie preferences on the Kennington Flowers website. When you first visit our site, you may encounter a prompt allowing you to accept or decline non-essential cookies. If you wish to change your preferences later, you can do so by adjusting your browser settings to block or delete cookies, or by using the cookie management tools provided on our website. Please note that disabling essential cookies may affect the functionality of certain features, such as order processing and secure log-ins.

For more information about how we use and protect your personal data in relation to cookies, please refer to our Privacy Policy. We are committed to ensuring that your shopping experience remains secure, transparent, and enjoyable.

Keeping Our Policy Up to Date

Our Cookie Policy may be updated from time to time to reflect changes in technology, regulation, or our business operations. We encourage customers to review this page regularly to stay informed about how we use cookies and how you can manage your preferences as you shop for the perfect floral arrangements online with Kennington Flowers.